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Leadership
for a Change
Small Changes
Powerful Effect
Step 3: Action
This is where the rubber meets the road. While our approach to training is based on decades of research on learning styles and uses state-of-the-art conceptual and experiential techniques. Still, research shows that concepts learned in classrooms can fade quickly.
"There’s a huge difference between conceptual learning and mastering a new skill. It’s the difference between knowing how to do something and being able to do it routinely and comfortably on the job."
Dennis Coates, PhD, When Training Fails
That’s why we build-in reinforcement to ingrain newly learned skills and practices. Participants leave our Leadership Institutes having been coached by their peers on an Individual Development Plan to improve 2-3 specific leadership skills and a Process Improvement Project to achieve real and measurable organizational/business results. They also have in hand a detailed Self-Development Toolkit that includes this story…
Tiger Woods achieved greatness at an early age. In 2004, he decided to make a number of changes in his swing to make the world’s best golf swing even better. He struggled all year winning only one tournament and finishing 4th in total winnings. But, by the end of the year his game came together and he won two post-season tournaments. In 2005 and 2006 he was back on top with record winnings. Excellent instruction was only the beginning. Tiger invested a year of persistent effort to ingrain the new patterns that improved his game. He had strong internal motivation and invested as much as a million dollars a year for a swing coach.
Like Tiger Woods, to succeed at a higher level, leaders need to work on improving their skills well beyond the classroom. Professional development has to be a routine aspect of your work. The good news is that we have discovered that very small changes in leadership behavior like listening or encouraging ideas can have powerful, tangible effects on your team’s performance.
Go to Step #4: Coach