Welcome to 20/20 Insight GOLD
The most flexible, affordable and user-friendly 360 degree feedback software.

Everyone needs feedback.
People need timely information about their performance in order to improve it. If you're looking for an economical feedback tool that's easy to use, 20/20 Insight GOLD is the answer!

More than a million people have participated in feedback projects since 20/20 Insight GOLD's release in 1994. They've seen, first hand, the benefits of the quality information that's collected and delivered by our easy-to-use software.

Now you can, too! Collect virtually any type of feedback—ideas, opinions, ratings, facts or surveys—from any number of people about the performance of a product, service, individual, team or even your entire organization! Easily generate and distribute reports that deliver the feedback you're looking for. The 20/20 Insight GOLD system includes thr following three components.


• Set up projects quickly. Manage multiple projects easily.
• Select / customize over 1,100 survey items from the Survey Library.
• Select / customize rating scales with 1-3 comment boxes per item.
• Use open- ended questions.
• Create and collect online respondent assessments
• Print individual reports and summary project reports.
• Create multi-project aggregate reports and Pre-Post comparisons.
• Keep data secure with two levels of password protection.

Upload and download secure project data with WebResponse with a simple one-click "Synchronize" function. Notify participants and track their progress. Individuals receiving feedback can choose and set up their own respondent list. Respondents giving feedback can access and complete their questionnaires from any location.

Find valuable information and tools to effectively implement all aspects of the survey process in this online updated resource.



• Articles on best practices for implementing 360 degree feedback
• Answers to more than 60 commonly-asked questions about 360 feedback
• Power Applications explain how to use the software for individual, team and organization surveys
• Case Studies describe different ways that 20/20 Insight has been used by organizations like yours
• Facilitator Resources include lesson plans, scripts and PowerPoint files for facilitating orientation, feedback and development planning sessions
• Train-to-Ingrain references describe a process that produces permanent changes in behavior following assessment and training

With your purchase of 20/20 Insight GOLD, you also receive:

• FREE technical support for one year
• FREE software upgrades
• Registration for one person to attend the Administrator Course
• Complete online Help system.

20/20 Insight Gold is distributed around the world through a licensed network of some 100 Associates with deep backgrounds in assessment and human capital development. Joe Blotnick, President of Team New England, LLC, is among the first Associates trained and certified in 20/20 by the publisher.