Why Use 20/20 Insight GOLD?
Because it's the most flexible, affordable and user-friendly 360 degree feedback software.

Flexible
 
20/20 Insight GOLD offers unsurpassed flexibility.
Now you have a survey software package that can be used for 360 feedback, measuring performance improvement, organization surveys, customer feedback and more!

Measuring performance improvement - Administer customized surveys based on course objectives before and after training to determine if the skills taught in training transfer to improved performance on the job.

Leadership development - Diagnose skill strengths and areas for development of executives, managers and supervisors.

Managers' coaching skills - Find out how effective managers are at coaching their direct reports about on-the-job performance.

Individual skill development - Have team members give each other feedback about personal leadership, team interaction and workplace skills.

Team development - Assess team issues by collecting input from a variety of customers and stakeholders.

Needs assessment - Study aggregate performance data to decide how much to invest for training and development programs.

Competency development - Get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviors.

Organizational climate surveys - Collect information about your organization's vision, values, policies, structure, communication and management support.

Post-training survey of organizational support - Survey participants of your training programs to find out if the current policies and systems support the application of new skills.

Customer satisfaction surveys - Get feedback from customers to find out what you need to change to create loyal customers.

User-Friendly

20/20 Insight GOLD is easy to use.

20/20 Insight GOLD takes only a few minutes to install. The software is intuitive and easy to master, so you can begin setting up projects almost immediately. These components make learning and using the software a simple process:

Administrator Course - Get hands-on, practical training in a classroom setting or via telephone.

Comprehensive online Help - Quickly access answers to questions about the software.

Instructional videos - Watch how to use and customize all aspects of the program.

Wizards - Using these step-by-step screens makes project set-up painless and fast.

Synchronize function - Upload and download survey data with a single click.

Customizable

20/20 Insight GOLD is easily customized to meet your needs.
With 20/20 Insight GOLD, you can tailor almost any aspect of a feedback project - at no extra charge! You can customize all these project elements:

Survey Areas - Modify any of the 1,100+ items in our Survey Library, and add your own survey areas, categories and items to the Library.

Measurement scales - Create scales from 2 points to 12 points in length. You can use different scale names and descriptors for each category.

Types of projects - Request any kind of multi-source input or feedback. Use scales, open-ended questions or a combination of both.

Comments - Have respondents enter comments for every item. Also, include end-of-category or end-of-survey questions for additional comments. You can break out comments by relationship type in the report.

Relationship types - Choose from standard perspectives such as peer, team member and manager, or create customized relationship types for break-out in reports.

Instructions and messages - Customize on-screen instructions for respondent assessments as well as the email messages you sent to participants.

Developmental recommendations - Three leadership surveys (Executive Leadership, Team Leadership and Personal Leadership) contain recommendations for development for every item. You can edit the recommendations or add locally available resources for any survey item.

Report formats - Select from dozens of report templates or create your own. Print report sections in any sequence you like. Insert customized text pages anywhere in the report.

Report printing - View reports onscreen before printing. You can print to a PDF file or a hard copy, and you can automatically email the PDF report to subjects.

Affordable

20/20 Insight GOLD is a great value for the money.

With 20/20 Insight GOLD, you get software that can be used for all your survey needs. This unprecedented versatility is the best value in the industry.

All these benefits are included in the package price:

• Administration Software that can be used to set up any number of surveys
• 20/20 PowerUser CD with a comprehensive set of references and resources for the facilitator
• Training for one person via two-day course in Newport News, VA, or telephone sessions
• Free upgrades
• Free technical support on an 800 number for the first year
• On-site self-customization
• Unlimited report printing
• Respondent comment reports
• Reports at the individual, project or aggregate (multi-project) level

And you can buy Unlimited Usage Licenses that allow you to re-assess each subject any number of times at no additional charge.

Media Options

Web
WebResponse lets respondents fill out their assessments on the web. An email is sent to respondents which includes a URL to the assessment they fill out.

Paper
Paper assessments is a media option for respondents who do not have access to a computer and the web. The administrator prints a hard copy of the assessment and gives it to the respondent. Once the respondent completes and returns it, the administrator enters the data into the Administration Software.